Privacy Policy

Last updated: March 23, 2026

DegenDen ("we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use the DegenDen mobile application, website, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

When you create an account, we collect:

  • Email address
  • Username
  • Password (stored in encrypted form, never in plain text)

When you customize your profile, we may collect and store your profile photo (avatar) if you choose to upload one. Avatars are stored on our cloud storage and served via a content delivery network.

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

  • Device information (e.g., device type, operating system, unique identifiers)
  • IP address and approximate location
  • Usage data (e.g., pages viewed, features used, time spent)
  • Gameplay data (e.g., game rounds played, scores, outcomes, timestamps)
  • Session and authentication data (e.g., login time, session duration)

1.3 Gameplay and Economy Data

To operate our skill-based games and virtual economy, we collect and store:

  • Coin balance, earnings, spending, and transaction history
  • Score totals, season rankings, and leaderboard entries
  • XP (experience points) and level progression
  • Mission progress, daily streaks, and reward claims
  • Referral code usage and referral relationships (referrer and referred user IDs)
  • In-app purchase receipts (for verification with Apple)

1.4 Cookies and Similar Technologies

We use cookies and similar technologies for:

  • Session management (e.g., admin authentication tokens)
  • Security (e.g., preventing unauthorized access)

You can control cookies through your browser settings; however, disabling certain cookies may limit your ability to use some features of the Service.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Create and manage your account and authenticate you
  • Process virtual currency transactions, in-app purchases, and rewards
  • Maintain leaderboards, seasons, missions, and referral bonuses
  • Prevent fraud, abuse, and security incidents
  • Comply with legal obligations and enforce our Terms of Service
  • Improve and personalize the Service (e.g., game balance, features)
  • Communicate with you about the Service, updates, or support

3. Legal Bases for Processing (GDPR)

If you are in the European Economic Area, we process your personal data based on: (a) your consent; (b) performance of our contract with you; (c) our legitimate interests (e.g., security, fraud prevention, service improvement); or (d) compliance with legal obligations. You may withdraw consent or object to processing where applicable; this may affect your ability to use the Service.

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4.2 Service Providers

We share data with service providers who assist in operating the Service, subject to confidentiality and data protection obligations. These include:

  • Database and hosting providers (e.g., PostgreSQL)
  • Cloud storage and CDN providers (e.g., DigitalOcean Spaces) for avatar images
  • Apple, for in-app purchase receipt verification
  • Video streaming providers (e.g., AWS IVS) for live game streams
  • Other infrastructure and analytics providers as needed

4.3 When Required by Law

We may disclose your information when required by law, court order, subpoena, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or violations of our Terms.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain data (e.g., transaction history, compliance records) after account deletion as required by law, to resolve disputes, or to enforce our agreements. Deleted account data is removed from our systems within a reasonable period, except where retention is legally required.

6. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption (e.g., for passwords and sensitive data), secure connections (HTTPS), access controls, and regular security assessments. No method of transmission over the internet or electronic storage is 100% secure; we cannot guarantee absolute security.

7. Children's Privacy

The Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can delete it. Users between 13 and 18 should have parental consent before using the Service.

8. International Data Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using the Service, you consent to the transfer of your data to countries that may have different data protection laws than your country. Where required, we implement appropriate safeguards (e.g., standard contractual clauses) for such transfers.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Correct or update inaccurate information
  • Delete your information (subject to legal exceptions)
  • Restrict or object to certain processing
  • Data portability (receive your data in a structured format)
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with a supervisory authority (e.g., in the EEA)

To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law. You may also manage your account settings, update your profile, or delete your account through the Service where available.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA): the right to know what personal information we collect and how we use it, the right to delete your personal information, the right to correct inaccurate information, the right to limit use of sensitive personal information, and the right to non-discrimination for exercising these rights. We do not sell or share personal information as defined under CCPA. To exercise these rights, contact us as described below.

11. Third-Party Links and Services

The Service may contain links to third-party websites, apps, or services (e.g., the Apple App Store). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information. If the Service includes ads (e.g., for earning Coins via ad claims), ad providers may collect their own data pursuant to their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or in the app and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy. For significant changes, we may provide additional notice (e.g., email or in-app prompt). We encourage you to review this policy periodically.

13. Contact Us

For privacy-related questions, to exercise your rights, or to report a concern, please contact us through the DegenDen app support, on our website, or at the contact information provided in the app.

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